Lead Luxury Cashier: Elevate Customer Experience

Tapestry, Inc.; Estero (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Lead Cashier to deliver exceptional service at the cashwrap, promoting the Insider Program and ensuring accurate cash handling. The role supports team development and upholds Coach Service standards.

Requirements include 1+ years in cashier or retail roles, luxury retail experience preferred, and strong English proficiency. The position requires flexibility for nights, weekends, and peak seasons.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment and communicate in English.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly.
• Promote add-ons and gift cards as an ambassador for the Insider Program.
• Maintain cash handling accuracy and comply with policies.
• Process returns, repairs, and damaged goods per company standards.
• Keep cashwrap organized; monitor equipment and report issues promptly.
• Assist in training cashiers to uphold service and operational excellence.

Skills

Cashier experience

POS systems

English proficiency

Tools

POS systems

Mobile technology

Basic computer skills

Job description

Coach is seeking a Lead Cashier to deliver exceptional service at the cashwrap, promoting the Insider Program and ensuring accurate cash handling. The role supports team development and upholds Coach Service standards.

Requirements include 1+ years in cashier or retail roles, luxury retail experience preferred, and strong English proficiency. The position requires flexibility for nights, weekends, and peak seasons.