Lead Luxury Cashier: Customer Experience & Training

Tapestry (Coach/Kate Spade)

Ontario (CA)

On-site

USD 32,000 - 42,000

Full time

3 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Coach is a global fashion house known for timeless luxury and authentic experiences. The Cashier position focuses on delivering exceptional service at the cashwrap while upholding Coach Service standards. You will act as a brand ambassador, boosting add-on sales and promoting the Insider Program.

Responsibilities include accurate cash handling, processing returns, and supporting team development. The role requires a friendly, efficient demeanor and the ability to work a flexible schedule in a

Qualifications

1+ years in cashier or retail roles; luxury retail experience preferred.
Familiarity with POS systems, mobile technology, and basic computer skills.
Ability to work in a fast-paced environment.

Responsibilities

Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
Maintain accuracy in cash handling, media management, and compliance with all policies.
Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
Keep cashwrap organized and clean; monitor equipment and report issues promptly.
Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Customer service

Cash handling

Luxury retail experience

Communication

Tools

POS systems

Job description

Responsibilities include accurate cash handling, processing returns, and supporting team development. The role requires a friendly, efficient demeanor and the ability to work a flexible schedule in a

Get your free, confidential resume review.

or drag and drop your file here.