Lead Legal Recovery & Compliance

IH Mississippi Valley Credit Union; Moline (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Training and resources

Competitive compensation

401(k) with company match and profit–

Paid holidays and generous PTO

Tuition reimbursement

Paid community volunteer opportunities

Health, dental, and vision insurance

On-site fitness center

Job summary

IH Mississippi Valley Credit Union is seeking a knowledgeable Legal Recovery Supervisor to guide our Legal team and oversee complex servicing activities. The role balances regulatory requirements, financial risk, and member impact while strengthening controls and processes.

You will work closely with leadership, oversee bankruptcy servicing, and coordinate asset-recovery efforts, ensuring accurate documentation and timely service in a regulated environment.

Qualifications

• High school diploma or equivalent required.
• Six+ years in financial institutions, preferably lending, collections or legal servicing.
• Strong knowledge of bankruptcy laws (Chapters 7, 11, and 13).
• Knowledge of repossession, foreclosure, levy, garnishment, liquidation, and loss-mitigation processes.
• Familiarity with applicable NCUA, CFPB, FDCPA, FCRA, SCRA, and state-specific requirements.
• Ability to balance regulatory requirements with risk and member impact.

Responsibilities

• Lead and support the Legal team in completing daily legal servicing responsibilities accurately, efficiently, and on time.
• Coordinate workflows, prioritize high-risk matters, and help ensure regulatory deadlines and service expectations are met.
• Oversee bankruptcy servicing activities involving Chapters 7, 11, and 13, including documentation, reaffirmation agreements, repayment plans, account maintenance, and regulatory modifications.
• Support repossession, foreclosure, levy, garnishment, deceased-account, liquidation, and other asset-recovery processes.
• Review complex legal servicing matters, evaluate recovery options, and elevate situations requiring management or legal counsel.
• Coordinate settlement administration, financial tracking, and 1099-A and 1099-C reporting activities.
• Review work for accuracy, identify missing or inconsistent documentation, and maintain strong records and audit trails.
• Develop and maintain procedures, training materials, internal controls, and team communications.
• Identify process gaps, compliance concerns, and opportunities to improve efficiency without compromising quality or regulatory requirements.
• Assist with audits, reporting, departmental projects, and month-end and year-end activities.
• Serve as a trusted resource for team members and internal partners regarding legal servicing processes, systems, and regulatory requirements.

Skills

Regulatory knowledge

Bankruptcy law

Financial services

Legal servicing

Risk assessment

Process improvement

Team leadership

Education

High school diploma

Job description

IH Mississippi Valley Credit Union is seeking a knowledgeable Legal Recovery Supervisor to guide our Legal team and oversee complex servicing activities. The role balances regulatory requirements, financial risk, and member impact while strengthening controls and processes.

You will work closely with leadership, oversee bankruptcy servicing, and coordinate asset-recovery efforts, ensuring accurate documentation and timely service in a regulated environment.