Lead Learning & Development Specialist

Health Care Service Corp.; Richardson (TX); Hybrid; USD 62,000 - 136,000; Full time

Job summary

Health Care Service Corporation is seeking an instructional design professional to drive curricula initiatives, including design strategy, needs analysis, and development of instructor-led, web-based, and blended learning solutions.

The role coordinates communication plans, curriculum maintenance, and project management activities while ensuring curricula readiness and evaluating learning outcomes. Collaboration with diverse stakeholders and mentorship are essential to success.

Qualifications

• Bachelor Degree in Human Resource Development, Organizational Development, Instructional Design or related field plus 4 years of experience in instructional design and/or development OR 8 years of experience in Human Resource Development, Organizational Development, or Instructional Design
• Proven experience leading small to mid-sized learning design/development projects
• Demonstrated knowledge of multiple modalities in instructional design
• Communicate effectively in visual, verbal and written form
• Demonstrated ability in mentoring and coaching
• Technical aptitude and analytical skill set
• Sound inductive and deductive reasoning
• Analyze information and evaluate results to identify appropriate solutions
• Overcome obstacles by developing solutions to meet individual and departmental goals
• Proven ability to work with multiple internal and external customers, senior management, subject matter experts

Responsibilities

• Coordinate curricula initiatives from needs analysis to design strategy and development of adult learning solutions
• Oversee instructional design for instructor-led, web-based, and blended formats
• Manage communication plans, curriculum maintenance, and project management activities
• Ensure curricula readiness and evaluate learning and business outcomes
• Collaborate with stakeholders across departments and external partners

Skills

Learning design

Project leadership

Instructional design modalities

Communication

Mentoring and coaching

Analytical skills

Problem solving

Stakeholder management

Education

Bachelor Degree in HRD/OD/Instructional Design or related field

Master Degree in HRD/OD/Instructional Design

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Collaboration with departmental and business resources to understand business performance gaps and learning needs. Accountable for managing overall curricula project initiatives, including the creation of design strategy, detailed needs analysis, and designing and developing relevant adult learning solutions for the business. The scope includes instructional design and development for instructor‑led, web‑based, and blended solutions. Responsible for the coordination of communication plans, curriculum maintenance plans and project management activities, establishing curricula readiness, and the evaluation of learning and business outcomes.

Required Job Qualifications

• Bachelor Degree in Human Resource Development, Organizational Development, Instructional Design or related field plus 4 years of experience in instructional design and/or development OR 8 years of experience in Human Resource Development, Organizational Development, or Instructional Design
• Proven experience leading small to mid‑sized learning design/development projects
• Demonstrated knowledge of multiple modalities in instructional design
• Communicate effectively in visual, verbal and written form
• Demonstrated ability in mentoring and coaching
• Technical aptitude and analytical skill set
• Sound inductive and deductive reasoning
• Analyze information and evaluate results to identify appropriate solutions
• Overcome obstacles by developing solutions to meet individual and departmental goals
• Proven ability to work with multiple internal and external customers, senior management, subject matter experts

Preferred Job Qualifications

• Master Degree in Human Resource Development, Organizational Development or Instructional Design
• Advanced knowledge regarding adult learning theories and/or emerging instructional design trends in the industry
• Familiarity with Learning & Talent Management Systems
• 5 years learning and development experience in a corporate or business setting
• Experience working in a collaborative, matrixed reporting structureAppropriate licensing, as needed, per business area
• Project Management experience

Base Pay Range $61,500.00 - $136,100.00 Exact compensation may vary based on skills, experience, and location.

This is a Flex (Hybrid) role: 3 days in office: 2 days remote.

Sponsorship is not available.

Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

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Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned.