Lead Interpreter Services Scheduler & Admin

Houston Dose; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Memorial Hermann TMC is seeking a Lead Office Assistant to manage the Interpreter Services department and scheduling for onsite and agency interpreters. You will handle ticket orders, respond to emails, and answer calls, ensuring accuracy and timely service.

The role requires extensive clerical experience, supervision capabilities, and strong computer skills to support department operations and reporting.

Qualifications

• High school diploma preferred.
• Eight years of clerical experience required.
• Advanced computer skills and supervisory ability required.

Responsibilities

• Manages a primary function for a department or general office.
• Orients and trains employees regarding system and hospital policies and procedures.
• Develops and produces reports, letters, memoranda, minutes and other departmental correspondence.
• Maintains and updates files for area of responsibility.
• Identifies and responds to problems with appropriate action and follow-up.
• Ensures safe care to patients, staff and visitors; adheres to policies and standards within budgetary specs.
• Promotes professional growth and development; serves as preceptor and mentor to staff.
• Models Memorial Hermann service standards with safe, caring, personalized experiences.
• Other duties as assigned.

Skills

Clerical experience

Supervisory skills

Data interpretation

Communication

Education

High school diploma

Tools

MS Office

Job description

Memorial Hermann TMC is seeking a Lead Office Assistant to manage the Interpreter Services department and scheduling for onsite and agency interpreters. You will handle ticket orders, respond to emails, and answer calls, ensuring accuracy and timely service.

The role requires extensive clerical experience, supervision capabilities, and strong computer skills to support department operations and reporting.