Lead Intake & Sales Support Specialist

Homeshieldpestcontrol; Anaheim (CA); On-site; USD 23,419 - 24,796; Full time

Job summary

HomeShield Pest Control is seeking a Lead Coordinator to manage incoming leads, ensure accurate data entry, and facilitate smooth communication between prospects and the sales team. The role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities include prompt lead contact, CRM updates, and coordinating with sales on day-to-day tasks, with a focus on accurate tracking and timely routing to the right team

Qualifications

• Strong communication skills across phone, email, and chat.
• High attention to detail and accuracy in data entry.
• Ability to multitask and handle a high volume of leads.
• Experience in customer service, sales support, or administrative roles is a plus.

Responsibilities

• Contact all incoming leads promptly and connect them with the appropriate sales representative.
• Input and maintain accurate lead information in the CRM and internal systems.
• Manage communication through chat, email, and phone to support lead flow and customer inquiries.
• Assist the sales team with day‑to‑day administrative tasks and coordination needs.
• Ensure leads are properly tracked, followed up on, and routed to the correct team members.
• Provide a positive and professional first point of contact for potential customers.

Skills

Communication skills

Data entry accuracy

Multitasking

Fast-paced environment

Team-oriented

Customer service experience

Job description

HomeShield Pest Control is seeking a Lead Coordinator to manage incoming leads, ensure accurate data entry, and facilitate smooth communication between prospects and the sales team. The role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities include prompt lead contact, CRM updates, and coordinating with sales on day-to-day tasks, with a focus on accurate tracking and timely routing to the right team