Lead Housing Support Services Manager

Low Income Housing Institute; Seattle (WA); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Generous vacation and sick leave

Employer‑Paid Medical, Dental, and Vis

401k offered for unionized employees

Employee Assistance Program

Travel Assistance Program

Job summary

Low Income Housing Institute seeks a Supportive Services Manager in Seattle to lead case management teams across PSH sites. You will supervise up to 10 staff, provide guidance on resident support, and ensure data quality in HMIS and reporting.

The role requires a bachelor’s in social work or related field, with MSW preferred. Strong collaboration with housing, finance, and community partners is essential for delivering resident outcomes.

Qualifications

• Bachelor degree required in social work or related field.
• MSW preferred.
• Experience in case management and/or resident support services with supervisory/management experience.
• Knowledge of local social service resources.
• Demonstrated experience with homeless individuals/families and related needs.

Responsibilities

• Hire, orient, and train Case Managers at five to six Permanent Supportive Housing sites.
• Supervise up to 10 Supportive Service staff.
• Provide support to staff to achieve resident outcomes.
• Oversee case management records for QA and data management.
• Conduct regular staff meetings and coordinate site visits.

Skills

Supervisory experience

Case management

Resident advocacy

Communication skills

Education

Bachelor degree in social work or related field

MSW preferred

Tools

HMIS

Job description

Low Income Housing Institute seeks a Supportive Services Manager in Seattle to lead case management teams across PSH sites. You will supervise up to 10 staff, provide guidance on resident support, and ensure data quality in HMIS and reporting.

The role requires a bachelor’s in social work or related field, with MSW preferred. Strong collaboration with housing, finance, and community partners is essential for delivering resident outcomes.