Lead Housekeeping Training & Onboarding Manager

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking a Manager – Housekeeping Training to design, implement, and deliver training programs that support service excellence and compliance. You will oversee onboarding workflows, safety training, and continuous learning for a high-performing housekeeping team.

You will partner with leadership to identify skill gaps, manage training schedules, and ensure audit-ready certification records.

Qualifications

• 21 years of age.
• Authorized to work in the United States.
• High School Diploma or equivalent.
• 2 years of experience in hotel operations.
• Proficiency with Microsoft Office, especially Excel.
• Strong communication and interpersonal skills.
• Ability to conduct safety and compliance training.

Responsibilities

• Conduct new hire orientation and safety training including HAZCOM, PPE, and fire safety.
• Deliver luxury guest service and recovery training to strengthen service standards.
• Provide targeted training to improve performance and professional growth.
• Manage onboarding programs Primo and Arrivare and track completion.
• Support operations by covering Floor Manager duties when needed.
• Maintain training materials, manuals, and SOPs with version control.
• Partner with management to identify skill gaps and training solutions.
• Plan training schedules, logistics, and resource allocation.
• Maintain records of training participation and certifications.
• Collaborate with leaders to meet labor and service goals.
• Promote a positive learning culture through engagement and recognition.
• Regular attendance is required.
• Performs other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Training delivery

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Job description

The Venetian Resort Las Vegas is seeking a Manager – Housekeeping Training to design, implement, and deliver training programs that support service excellence and compliance. You will oversee onboarding workflows, safety training, and continuous learning for a high-performing housekeeping team.

You will partner with leadership to identify skill gaps, manage training schedules, and ensure audit-ready certification records.