Lead Housekeeping Supervisor - Guest Experience

Opal Sands Resort; Clearwater Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Employer Provided Uniforms

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Opal Sands Resort is seeking a Housekeeping Supervisor to lead the housekeeping team and oversee all duties within the resort. You will supervise housekeeping and laundry staff, manage supplies, and handle guest concerns with professionalism.

The role emphasizes maintaining a clean, hazard-free environment and providing high levels of customer service. Equal opportunity employer with opportunities for growth within the hospitality team.

Qualifications

• High School Diploma or GED preferred but not required.
• Previous experience in housekeeping supervision.
• Strong interpersonal and communication skills.
• Ability to manage time and organize staff effectively.

Responsibilities

• Supervises housekeeping staff as duties are being performed.
• Supervises laundry staff duties and tasks.
• Stocks and maintains supply rooms; orders supplies per budget.
• Receives and handles guest complaints re housekeeping.
• Ensures rooms and common areas are clean and hazard-free.
• Organizes staff during the day and leads daily meetings.
• Assists guests with questions and requests; provides high service.
• Trains new housekeepers and support staff.
• Meets with company officials to report progress and issues.

Skills

Exceptional interpersonal skills

Excellent written and verbal comms

Time management

Organizational skills

Conflict resolution

Patience and listening

Education

High School Diploma/GED

Job description

Opal Sands Resort is seeking a Housekeeping Supervisor to lead the housekeeping team and oversee all duties within the resort. You will supervise housekeeping and laundry staff, manage supplies, and handle guest concerns with professionalism.

The role emphasizes maintaining a clean, hazard-free environment and providing high levels of customer service. Equal opportunity employer with opportunities for growth within the hospitality team.