Lead Housekeeping Supervisor

Omni Hotels & Resorts; New Orleans (LA); On-site; USD 38,000 - 46,000; Full time

Job summary

Omni Hotels & Resorts in New Orleans seeks a Housekeeping Supervisor to ensure guest rooms, public areas, and back-of-house spaces meet four-star standards. You will inspect cleanliness, log repairs, and ensure attendants have linens and supplies.

The role requires prior supervisory experience in housekeeping, strong customer service, and the ability to lead a team in a fast-paced environment with flexibility for busy events and shifts.

Qualifications

• Must have at least 1 year of prior supervisory/coordinating experience in Housekeeping.
• Ability to maintain 4-Diamond level cleanliness standards.
• Ability to work with management on special projects.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.

Responsibilities

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Inspect and ensure linen carts and linen closets are stocked and organized.
• Maintain supply cage stock, neat and clean at all times.
• Respond quickly in emergencies to ensure guest and staff safety.
• Attend required department trainings and meetings.
• Perform other duties as required by management.

Skills

Customer service

Verbal communication

Supervisory experience

Professional demeanor

English proficiency

Team leadership

Adaptability

Guest relations

Multitasking

Job description

Omni Hotels & Resorts in New Orleans seeks a Housekeeping Supervisor to ensure guest rooms, public areas, and back-of-house spaces meet four-star standards. You will inspect cleanliness, log repairs, and ensure attendants have linens and supplies.

The role requires prior supervisory experience in housekeeping, strong customer service, and the ability to lead a team in a fast-paced environment with flexibility for busy events and shifts.