Lead Housekeeper & Laundry Supervisor

IHG Hotels & Resorts; Fort Campbell North (KY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

IHG Hotels & Resorts is seeking an AsHead Housekeeper to assist the Operations Manager in supervising housekeeping and laundry across a limited-service setting. You will help schedule, assign rooms, and ensure high cleanliness standards while delivering excellent guest experiences.

The role involves training staff, inspecting suites, and addressing guest requests. Candidates should have a High School diploma, some supervisory training, and fluency in English; shifts may include weekends and

Qualifications

• High school diploma or equivalent and some supervisory training/experience.
• Fluent English communication skills required.
• Experience in housekeeping and laundry operations preferred.

Responsibilities

• Supervise housekeeping and laundry staff under the Operations Manager.
• Assist with scheduling and room cleaning assignments to ensure coverage.
• Inspect guest rooms and public areas for cleanliness and repair.
• Train employees and monitor performance; address disciplinary actions if needed.
• Respond to guest requests and complaints to maintain satisfaction.
• Coordinate with Front Office and Maintenance to ensure smooth operations.

Skills

Fluent English

Education

High School Diploma or equivalent

Job description

IHG Hotels & Resorts is seeking an AsHead Housekeeper to assist the Operations Manager in supervising housekeeping and laundry across a limited-service setting. You will help schedule, assign rooms, and ensure high cleanliness standards while delivering excellent guest experiences.

The role involves training staff, inspecting suites, and addressing guest requests. Candidates should have a High School diploma, some supervisory training, and fluency in English; shifts may include weekends and