Lead Hotel Room Quality Inspector

Belterra Casino Resort; Florence (IN); On-site; USD 19,286 - 27,552; Full time

Job summary

Belterra Casino Resort in Florence, Indiana is seeking a Lead Hotel Room Inspector to uphold Belterra standards of cleanliness and service in guest rooms, ensuring quality linens and supplies meet our corporate expectations.

You will coach and mentor team members, conduct daily pre-shifts, update room status in the computer system and boards, and communicate with Engineering on repairs, safety, and maintenance while delivering superior guest experiences.

Qualifications

• Experience in housekeeping or hotel operations
• Ability to train and mentor team members
• Must obtain and maintain licenses per regulations
• Must be 18+ years old
• Experience in inspection/quality control is required

Responsibilities

• Inspect rooms for cleanliness and quality to Belterra standards
• Report rooms ready for occupancy
• Ensure areas are arranged per SOPs
• Conduct daily shift pre-shifts and supervise staff
• Maintain accurate room status in the computer system

Skills

Housekeeping knowledge

Leadership

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Basic computer skills

QWERTY keyboard

Office phone

Job description

Belterra Casino Resort in Florence, Indiana is seeking a Lead Hotel Room Inspector to uphold Belterra standards of cleanliness and service in guest rooms, ensuring quality linens and supplies meet our corporate expectations.

You will coach and mentor team members, conduct daily pre-shifts, update room status in the computer system and boards, and communicate with Engineering on repairs, safety, and maintenance while delivering superior guest experiences.