Guestroom Quality Inspector

Caesars Entertainment; Robinsonville (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

Caesars Entertainment's Horseshoe Tunica is seeking a dedicated housekeeping supervisor to oversee daily operations and maintain the highest guestroom cleanliness standards. You will inspect rooms, coach and develop team members, ensure policy adherence, and coordinate with Front Desk on special requests while delivering superior guest service to our guests.

This role requires strong leadership, excellent communication, and the ability to work a flexible schedule in a fast-paced hospitality

Qualifications

• Must be able to converse, understand, read and write in English.
• Must be able to lead, guide, direct, develop and motivate people at all levels.
• Strong interpersonal, customer service, organizational and problem-solving skills.
• Bilingual helpful (Spanish).

Responsibilities

• Inspects guests’ rooms to ensure the highest cleaning standards are met.
• Provides counseling and supports team members in meeting their responsibilities.
• Ensures all team members follow hotel policies and procedures.
• Expedites and oversees special requests from the Front Desk.
• Attends management meetings.
• Develops teams and its members.
• Motivates employees to provide superior customer service to our guests.
• Monitors job performance daily.
• Meets attendance guidelines and adheres to policies.

Skills

Leadership

Team building

Customer service

Interpersonal skills

Problem solving

Communication

English fluency

Spanish (optional)

Tools

MS Word

Excel

Job description

Caesars Entertainment's Horseshoe Tunica is seeking a dedicated housekeeping supervisor to oversee daily operations and maintain the highest guestroom cleanliness standards. You will inspect rooms, coach and develop team members, ensure policy adherence, and coordinate with Front Desk on special requests while delivering superior guest service to our guests.

This role requires strong leadership, excellent communication, and the ability to work a flexible schedule in a fast-paced hospitality