Lead Host

Grove Bay Hospitality Group; Coral Gables (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Dental insurance

Employee discounts

Tuition assistance

Job summary

Grove Bay Hospitality Group is hiring for a host/hostess at our Beauty & The Butcher concept in Coral Gables. You will greet guests, manage reservations, and guide guests to seating while delivering a warm, efficient experience.

Role requires a positive attitude, strong communication skills, and the ability to stand for long periods. OpenTable experience is preferred and participation in ongoing training is encouraged.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience in hospitality.
• Positive attitude and interpersonal skills.
• Good communication skills and phone etiquette.
• Flexibility with alternating shifts.
• Ability to stand for long periods.
• OpenTable experience preferred.

Responsibilities

• Greet customers as they walk into the restaurant.
• Assist guests with reservations and guide them to their table.
• Provide accurate wait time estimates and seat guests accordingly.
• Provide menus and answer initial questions from guests.
• Optimize seating to balance workload for wait staff.
• Answer phones and schedule reservations with large parties.

Skills

Customer service

Hospitality experience

Interpersonal skills

Communication skills

Phone etiquette

Shift flexibility

Stand for long periods

Education

High school diploma or GED

Tools

OpenTable experience

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Dental insurance
• Employee discounts
• Tuition assistance

We are seeking winning personalities to work at our newest concept Beauty & The Butcher in Coral Gables!

Responsibilities & Duties

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure an even workload for wait staff
• Answering phones and scheduling reservations with large parties

Skills & Qualifications

• High school diploma or GED (Preferred)
• Prior customer service experience in the hospitality industry
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time
• OpenTable Experience (Preferred)

Grove Bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.