Guest Experience Host – Upscale Outdoor Dining

Glass & Vine; Florida; Ibrido; USD 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Dental insurance

Employee discounts

Tuition assistance

Descrizione del lavoro

Glass & Vine is seeking a Host to join our beautiful outdoor venue in Coconut Grove. We pride ourselves on warm hospitality and a seasonal menu, offering a relaxed yet refined guest experience.

We’re looking for upbeat, guest-first personalities to join our front-of-house team and help deliver the excellent service our guests expect. Responsibilities include greeting guests, managing reservations, and seating guests efficiently.

Competenze

• Previous customer service experience in hospitality preferred.
• High school diploma or GED preferred.
• Positive attitude and interpersonal skills required.
• Good communication and phone etiquette.
• Flexibility with alternating shifts.
• Ability to stand for long periods.

Mansioni

• Greeting customers as they walk into the restaurant.
• Helping guests with reservations and guiding them to their table.
• Providing accurate wait time estimates and seating guests in the waiting area.
• Providing menus and answering initial questions.
• Optimizing seating to balance workload among wait staff.
• Answering phones and scheduling reservations for large parties.

Conoscenze

Customer service

Interpersonal skills

Communication

Phone etiquette

Flexibility

Stamina

OpenTable

Formazione

High school diploma or GED

Descrizione del lavoro

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Dental insurance
• Employee discounts
• Tuition assistance

Glass & Vine is looking for a Host to join our beautiful outdoor venue in the heart of Coconut Grove!

Glass & Vine is an upscale outdoor dining venue known for its warm hospitality, beautifully landscaped setting, and seasonal menu. We create relaxed yet refined experiences for guests—perfect for date nights, special occasions, and weekend gatherings. We’re looking for upbeat, guest-first personalities to join our front-of-house team and help deliver the excellent service our guests expect.

Responsibilities & Duties:

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure an even workload for wait staff
• Answering phones and scheduling reservations with large parties

Skills & Qualifications:

• High school diploma or GED (preferred)
• Prior customer service experience in the hospitality industry
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time
• OpenTable Experience (Preferred)

Grove Bay is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.