Front of House Host - Reservations & Seating

Grove Bay Hospitality Group; Coral Gables (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Dental insurance

Employee discounts

Tuition assistance

Job summary

Grove Bay Hospitality Group is hiring for a host/hostess at our Beauty & The Butcher concept in Coral Gables. You will greet guests, manage reservations, and guide guests to seating while delivering a warm, efficient experience.

Role requires a positive attitude, strong communication skills, and the ability to stand for long periods. OpenTable experience is preferred and participation in ongoing training is encouraged.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience in hospitality.
• Positive attitude and interpersonal skills.
• Good communication skills and phone etiquette.
• Flexibility with alternating shifts.
• Ability to stand for long periods.
• OpenTable experience preferred.

Responsibilities

• Greet customers as they walk into the restaurant.
• Assist guests with reservations and guide them to their table.
• Provide accurate wait time estimates and seat guests accordingly.
• Provide menus and answer initial questions from guests.
• Optimize seating to balance workload for wait staff.
• Answer phones and schedule reservations with large parties.

Skills

Customer service

Hospitality experience

Interpersonal skills

Communication skills

Phone etiquette

Shift flexibility

Stand for long periods

Education

High school diploma or GED

Tools

OpenTable experience

Job description

Grove Bay Hospitality Group is hiring for a host/hostess at our Beauty & The Butcher concept in Coral Gables. You will greet guests, manage reservations, and guide guests to seating while delivering a warm, efficient experience.

Role requires a positive attitude, strong communication skills, and the ability to stand for long periods. OpenTable experience is preferred and participation in ongoing training is encouraged.