Lead Home Access Showroom & Growth Leader

COR Freedom

Flushing (MI)

On-site

USD 65,000 - 90,000

Full time

4 days ago

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Job summary

COR Freedom is seeking a Home Access Service Manager to lead the Living Showroom, drive growth, and deliver an exceptional client experience. The role focuses on developing a high-performing team, coordinating with marketing, and forming strategic partnerships to expand accessibility solutions while maintaining daily showroom operations.

You will oversee staffing, budgets, and weekly performance metrics, while promoting COR Freedom's mission of improving lives through accessible home

Qualifications

3–5 years of leadership experience in showroom, retail, healthcare, accessibility, or customer experience management.
Proven experience leading and developing high-performing teams.
Strong sales, customer service, and business development skills.
Experience managing operational processes and financial performance.
Excellent communication, coaching, and relationship-building abilities.
Strong organizational and problem-solving skills.
Ability to interpret performance metrics and make data-driven decisions.
Experience in accessibility products, home modifications, durable medical equipment, or healthcare is preferred but not required.

Responsibilities

Lead, mentor, and develop Living Showroom team members.
Maintain showroom operations, merchandising, and appearance.
Lead the showroom team in achieving annual revenue objectives and growth.
Coordinate events with Marketing and community partners.
Collaborate with internal departments for a seamless customer experience.
Report weekly performance metrics: revenue, gross profit, quotes, conversions, AOV, referrals.
Provide coaching and ongoing staff development.