Home Access Operations Supervisor

Mobility Works; Laurel (MD); Híbrido; USD 55.000 - 65.000; Tempo integral

Resumo da vaga

MobilityWorks in Laurel, MD seeks a Home Access Supervisor to oversee sales consultants and installation technicians across a defined geography. The role focuses on driving department growth, timely job completion, and premier customer service.

Travel within the territory and maintaining compliance with company standards are essential. The position requires a high school diploma or GED, experience training a sales team, and proficiency with Salesforce or similar systems.

Qualificações

• Experience training and managing a sales team.
• Experience overseeing field technicians and coordinating installation operations preferred.
• Experience with Salesforce.com or similar system.
• Excellent customer service skills required.
• Solid verbal, written and interpersonal communication skills.

Responsabilidades

• Oversee Home Access sales consultants and installation technicians across a territory.
• Provide day-to-day oversight, direction, and coaching for the team.
• Ensure timely job completion and premier customer service.
• Review sales activity, proposals, and opportunities to improve results.
• Maintain inventory and coordinate with Parts Inventory for timely installs.
• Schedule installations and travel within territory as necessary.

Conhecimentos

Sales team management

Field technician oversight

Salesforce

Customer service

Verbal & written communication

Formação

High school diploma or GED

Ferramentas

Salesforce.com

Descrição da vaga

MobilityWorks in Laurel, MD seeks a Home Access Supervisor to oversee sales consultants and installation technicians across a defined geography. The role focuses on driving department growth, timely job completion, and premier customer service.

Travel within the territory and maintaining compliance with company standards are essential. The position requires a high school diploma or GED, experience training a sales team, and proficiency with Salesforce or similar systems.