Lead HCM & Payroll Systems Implementation (Public Sector)

Crowe; Knoxville (TN); On-site; USD 100,400 - 205,300; Full time

Job summary

Crowe is seeking an experienced HCM Payroll Business Analyst and Systems Implementation Lead to partner with public sector clients in modernizing HR and payroll platforms. You will lead and mentor analyst teams, design improved processes, and drive successful system configuration and testing initiatives.

The role requires 5–8 years in management consulting, current certifications such as CBAP/CSM/PMI-PBA/PMP, deep HR/payroll knowledge, and a proven track record delivering complex projects on

Qualifications

• Undergraduate degree and 5 to 8 years of professional experience in management consulting.
• Current certification in CBAP, CSM, PMI-PBA, or PMP.
• In-depth knowledge of HR/Payroll processes.
• Prior experience implementing payroll or HCM software, including system configuration and testing.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Document staffing models, technology systems, workflows, and associated costs.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Support proposal development, client relationship management, and business development efforts.
• Work closely with project managers to ensure projects are completed on time and within budget.

Skills

Analytical thinking

Attention to detail

Communication skills

Education

Undergraduate degree

Tools

Microsoft Office (Word, Excel)

Job description

Crowe is seeking an experienced HCM Payroll Business Analyst and Systems Implementation Lead to partner with public sector clients in modernizing HR and payroll platforms. You will lead and mentor analyst teams, design improved processes, and drive successful system configuration and testing initiatives.

The role requires 5–8 years in management consulting, current certifications such as CBAP/CSM/PMI-PBA/PMP, deep HR/payroll knowledge, and a proven track record delivering complex projects on