HCM & Payroll Systems Lead — Public Sector Implementation

Crowe; Chicago (IL); Remote; USD 100,400 - 205,300; Full time

Job summary

Crowe is seeking an experienced Lead Government Consultant to help public sector clients modernize their Human Capital Management (HCM) and payroll systems. The role focuses on leading teams, gathering requirements, and delivering actionable analyses.

You will collaborate with government clients to design solutions, mentor analysts, and manage project activities to ensure on-time, on-budget delivery with clear client communications.

Qualifications

• Undergraduate degree and 5 to 8 years of professional experience in management consulting.
• Current certification in CBAP, CSM, PMI-PBA, or PMP.
• In-depth knowledge of HR/Payroll processes.
• Prior experience implementing payroll or HCM software, including system configuration and testing.
• Strong experience working with public sector clients.
• Experience working on HCM technology implementation projects.
• Strong analytical thinking, attention to detail, and quantitative skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Self‑motivated, flexible, and capable of working both independently and collaboratively.
• A consistent record of delivering high‑quality work under tight deadlines.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Document staffing models, technology systems, workflows, and associated costs.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Support proposal development, client relationship management, and business development efforts.
• Work closely with project managers to ensure projects are completed on time and within budget.

Skills

Management consulting

HR/Payroll knowledge

Public sector experience

Process analysis

Requirements gathering

Communication skills

MS Office proficiency

Education

Undergraduate degree

Tools

IBM ELM

Jira

Confluence

Job description

Crowe is seeking an experienced Lead Government Consultant to help public sector clients modernize their Human Capital Management (HCM) and payroll systems. The role focuses on leading teams, gathering requirements, and delivering actionable analyses.

You will collaborate with government clients to design solutions, mentor analysts, and manage project activities to ensure on-time, on-budget delivery with clear client communications.