Lead Guest Service & Beauty Sales Leader

NORTH AMERICAN WAX COMPANY LLC; Salem (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401k Company Match

Health, Vision, and Dental Insurance

Generous Bonus Incentive 2x/month

Job summary

European Wax Center is hiring a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role involves greeting guests, promoting services and products, and guiding guests through check-in and scheduling processes.

You will lead front-desk operations, train newer team members, and maintain a welcoming, high-energy environment. Evening and weekend availability is required to meet store needs.

Qualifications

• High school diploma or GED required; or one to two years related experience or training.
• Equivalent combination of education and experience will also be considered.
• Experience in retail or beauty industry is a plus.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Target oriented

Evenings & weekends availability

Education

High school diploma or GED

Job description

European Wax Center is hiring a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role involves greeting guests, promoting services and products, and guiding guests through check-in and scheduling processes.

You will lead front-desk operations, train newer team members, and maintain a welcoming, high-energy environment. Evening and weekend availability is required to meet store needs.