Lead Guest Service & Beauty Sales Champion

Anchor Point Management Group; Miami (FL); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

401k Match

Health/Dental/Vision

Bonus Incentive

Career Training

Daily Pay

EAP

Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Miami, FL is seeking a Lead Guest Service Associate to deliver outstanding guest service while driving center revenue. This in-person role combines front-desk duties with sales responsibilities and bonus opportunities.

You will train teammates, greet guests, promote services and products, schedule appointments, handle cash, and maintain a clean, high-energy center. Availability evenings and weekends is required; prior retail or beauty experience is a plus.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Job description

European Wax Center in Miami, FL is seeking a Lead Guest Service Associate to deliver outstanding guest service while driving center revenue. This in-person role combines front-desk duties with sales responsibilities and bonus opportunities.

You will train teammates, greet guests, promote services and products, schedule appointments, handle cash, and maintain a clean, high-energy center. Availability evenings and weekends is required; prior retail or beauty experience is a plus.