Guest Experience Lead — Beauty Retail & Sales

Anchor Point Management Group; Phoenix (AZ); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Descripción de la vacante

European Wax Center in Phoenix is seeking a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role controls front desk operations, assists guests, and promotes services with a sales-driven mindset.

You will train peers, greet guests with energy, and help meet sales goals while maintaining a polished center. Evening/weekend availability is required; benefits include health coverage and bonuses.

Formación

• Experience in sales or customer-facing roles is preferred.
• Strong interpersonal skills with a friendly, energetic demeanor.
• Ability to motivate and train peers as needed.
• Comfort with promoting services and products to guests.

Responsabilidades

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, products and promotions; sell wax passes.
• Train and mentor Guest Service Associates.
• Manage front-desk operations: check-ins, check-outs, scheduling, calls, cash handling, inventory.

Conocimientos

Sales

Guest service

Leadership

Communication

Descripción del empleo

European Wax Center in Phoenix is seeking a Lead Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role controls front desk operations, assists guests, and promotes services with a sales-driven mindset.

You will train peers, greet guests with energy, and help meet sales goals while maintaining a polished center. Evening/weekend availability is required; benefits include health coverage and bonuses.