Lead Guest Service Associate - Sales & Guest Experience (Temecula Town Center)

NORTH AMERICAN WAX COMPANY LLC; Temecula (CA); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

401k Company Match

Health, Vision, and Dental Insurance

Generous Bonus Incentive 2x/month

Training and career advancement

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC in Temecula, CA is seeking motivated associates for full-time or part-time roles in person. You will greet guests, train new team members, promote services, and help drive sales while delivering outstanding guest experiences.

This role requires availability evenings/weekends, a high school diploma or GED, strong communication, and a proactive attitude. Benefits include 401k, health vision dental, daily pay, and opportunities for career advancement.

Qualifications

• High school diploma or GED required.
• 1–2 years related experience or training.
• Equivalent combination of education and experience will also be considered.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

Job DetailsJob Location: 29588 Rancho California K7, Temecula, CA - Temecula, CA 92591Salary Range: $17.00 - $19.00 HourlyFull-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance(28+ hours/week)
• Generous Bonus Incentive 2x/month(Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

QualificationsKNOWLEDGE AND SKILL REQUIREMENTS:

High school diploma or GED required; or one to two years related experience or training.

Equivalent combination of education and experience will also be considered.