Lead Guest Service Associate - Sales & Guest Experience (Murrieta Cal Oaks)

Anchor Point Management Group; Murrieta (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

401k Match

Health Insurance

Dental Insurance

Vision Insurance

Bonus Incentive

Career Growth

Daily Pay

EAP

Culture Committee

Referral Bonus

Job summary

European Wax Center in Murrieta, CA is seeking a Lead Guest Service Associate (front desk/sales) to deliver outstanding guest service while driving center revenue in a lively, sales-driven environment.

This role requires strong sales and service skills, leadership and communication, and availability evenings and weekends; responsibilities include greeting guests, promoting services, scheduling, cash handling, and maintaining a welcoming, organized center.

Qualifications

• High school diploma or GED required; or 1–2 years related experience or training.
• Equivalent combination of education and experience considered.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales skills

Guest service

Leadership

Communication

Interpersonal skills

Target-driven

Evenings & weekends

Education

High school diploma or GED

Job description

Job Details

Job Location: 41034 California Oaks Rd STE B, Murrieta, CA - Murrieta, CA 92562

Salary Range: $17.00 - $19.00 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

QualificationsKNOWLEDGE AND SKILL REQUIREMENTS:

• High school diploma or GED required; or one to two years related experience or training.
• Equivalent combination of education and experience will also be considered.