Lead Guest Service Associate - Sales & Guest Experience (Merrillville Plz)

Anchor Point Management Group; Merrillville (IN); Presencial; USD 17.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Descripción de la vacante

Anchor Point Management Group in Merrillville, IN is seeking an energetic Guest Service Associate to drive sales and deliver outstanding hospitality. You will greet guests, promote services, and train teammates while maintaining a welcoming, high-energy environment.

You will handle front-desk tasks, educate guests on our exclusive product line, and help keep the center clean and organized. Evening/weekend availability is required, with hourly pay and bonuses as part of the compensation.

Formación

• High school diploma or GED or 1–2 years related experience
• Strong sales and guest service skills
• Availability to work evenings and weekends

Responsabilidades

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote services and products; meet sales goals.
• Educate guests on exclusive product line.
• Manage front-desk operations: check-ins/outs, scheduling, calls, cash handling, inventory control.
• Maintain a clean, professional center appearance.
• Be a model for peers to lead others to their full potential.

Conocimientos

Sales & Guest Service

Leadership & Communication

Target-driven mindset

Educación

High school diploma or GED

Descripción del empleo

Job Details

Job Location: 1675 East 80th Ave - Merrillville, IN 46410

Salary Range: $12.00 - $14.00 Hourly

Full-Time & Part-Time, hourly with sales bonuses.

Work Location: In person.

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions; sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities.

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles.

Qualifications

Knowledge and Skill Requirements: High school diploma or GED required; or one–two years related experience or training. Equivalent combination of education and experience will also be considered.