Lead Guest Service Associate - Sales & Guest Experience (Highland)

NORTH AMERICAN WAX COMPANY LLC; Highland (IN); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking motivated individuals for Full-Time & Part-Time roles. As a team member, you will assist in training, greet guests, and manage front-desk operations ensuring a welcoming environment.

Strong sales skills and a goal-oriented mindset are key attributes for success in this fast-paced role. The position offers various benefits, including 401k matching and health insurance after 28 hours/week.

Qualifications

• Strong sales and guest service skills required.
• Excellent leadership and communication abilities sought.
• Goal-oriented with a passion for targets.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a warm environment.
• Promote services and meet sales goals.
• Manage front-desk operations efficiently.
• Maintain a clean and professional center.

Skills

Sales skills

Guest service skills

Leadership

Communication

Interpersonal abilities

Goal-oriented

Job description

Job Details

Job Location: 10349 Indianapolis Blvd, Highland, IN - Highland, IN 46322
Salary Range: $16.00 - $17.50 Hourly
Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We're Looking For

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!