Lead Generation Coordinator

Russell Publishing; United States; Hybrid; USD 29,972 - 36,632; Full time

Benefits offered by this job

Hybrid working (2–3 days in office)

Pension contribution

Free car parking

Benefits platform with discounts

Christmas closure

Company events

Job summary

Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands. The ideal applicant will have 1 year of experience working in lead generation management or customer success or account management, ideally in digital media, publishing, or a related B2B environment.

The role requires strong Excel and CRM skills and the ability to manage multiple campaigns across

Qualifications

• 1 year experience in lead generation management or customer success or account management.
• Strong customer service and relationship-building skills.
• Solution-driven with commercial awareness.
• Excellent communication and stakeholder management skills.
• Self-motivated and able to manage multiple campaigns.
• Experience across multiple brands/industry sectors.
• Familiarity with CRM platforms and digital marketing platforms.
• Strong Excel skills and reporting capabilities.

Responsibilities

• Liaise with clients to support and optimise the delivery of Lead Generation solutions.
• Maintain accurate records on all relevant systems and admin tasks.
• Collaborate with internal stakeholders to maximise campaign delivery and fulfilment.
• Coordinate with external vendors/partners to ensure successful campaign delivery.
• Ensure processes, communications and reports meet quality standards.
• Follow up with clients for post-campaign feedback and future bookings.
• Support timely delivery of each campaign and GDPR compliance.

Skills

Lead generation

Customer service

Relationship building

Communication

Stakeholder management

Multi-tasking

CRM platforms

Excel

Tools

CRM systems

Digital marketing platforms

Job description

Up to £25,000 per annum depending on experience

Location: Russell Publishing operates a hybrid working policy, with the ability to work from home up to 3 days per week.
Our office is located in Brasted, Kent.

Summary:

Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands.

The ideal applicant will have 1 year of experience working in lead generation management or customer success or account management, ideally in digital media, publishing, or a related B2B environment.

Key Responsibilities:

• Liaise with clients to support and optimise the delivery of Lead Generation Solution
• Undertake required administration and maintain accurate records on all relevant systems
• Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
• Work with external vendor/partners to ensure successful delivery of each campaign type
• Ensure processes, communications and reports are fulfilled to a quality standard
• Follow up with clients for post campaign feedback and future campaign bookings
• Support the timely delivery of each campaign
• Ensure GDPR compliance

Key Skills/ Requirements:

• 1 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
• Strong customer service and relationship building.
• Solution-driven with sound commercial awareness.
• Excellent communication and stakeholder management skills.
• Self-motivated, proactive, and able to manage multiple projects simultaneously.
• Experience working across multiple brands or industry sectors.
• Familiarity with CRM platforms and digital marketing platforms.
• Strong Excel skills including the ability to produce reports.

Company Benefits:

We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.

Other benefits also include:

• Hybrid working (2 days in the office)
• Pension contribution
• Free car parking
• Benefits platform with discounts, wellness and engagement tools
• Christmas closure
• Company events

Application:

Due to the nature of our location, applicants will require their own vehicle to travel to work.

For details on how your personal information will be processed we have a Candidate Privacy Policy which you can view here.

You can also view our Privacy Policy here .

#publishing #media #leadgenerationservices #hiring #leadgeneration #russellpublishing #rpl #administrationjobs