Lead General Liability Claims Manager

Markel Corporation; Richmond (VA); On-site; USD 98,000 - 168,000; Full time

Job summary

Markel Corporation seeks a senior manager to lead a team of Claims Examiners handling a wide variety of general liability claims. The role reports to the Senior Director of General Liability claims and drives objectives and progress toward stated goals.

Requirements include a Bachelor’s degree (JD/advanced degree a plus), a claims license, 10+ years of experience, and strong communication, analytical, and leadership skills. Travel to other offices, mediations, and trials may be required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• JD, advanced degree, or focused technical degree a plus.
• Must have or be eligible to receive claims adjuster license.
• Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience

Responsibilities

• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Direct and monitor assignments of new loss activity for claims
• Review and approve correspondence and reports including coverage position letters and Large Loss Reports
• Review and approve reserves and settlements in excess of the authority of the handling examiner
• Make recommendations concerning reserve changes to Senior Director or Senior Management
• Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
• Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
• Assess and evaluate individual examiners and team performance, provide feedback and develop training needs
• Prepare and distribute reports by collecting and summarizing information
• Assist in preparation of budgets, evaluation of expenses and assess resource needs
• Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial
• Promote and enhance strong relationships with internal and external customers and partners
• Participate in special projects as requested
• Travel to other claim offices, mediations, trials, and conferences as required

Skills

Communication

Analytical thinking

Time management

Customer service

MS Office

Teamwork

Process improvement

Education

Bachelor’s degree or equivalent

JD or advanced degree preferred

Job description

Markel Corporation seeks a senior manager to lead a team of Claims Examiners handling a wide variety of general liability claims. The role reports to the Senior Director of General Liability claims and drives objectives and progress toward stated goals.

Requirements include a Bachelor’s degree (JD/advanced degree a plus), a claims license, 10+ years of experience, and strong communication, analytical, and leadership skills. Travel to other offices, mediations, and trials may be required.