Lead FTTH Underground Construction Supervisor

Prince Telecom LLC; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

PTO, Parental Leave, Holidays

Insurance (medical, dental, vision, &

Life Insurance

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Pet insurance

Job summary

Prince Telecom LLC in the United States is seeking a Supervisor Telecom Construction Underground to lead a team of FTTH in-home and SMB installation technicians. You will mentor staff, coordinate scheduling, and support the Project Manager on large-scale fiber projects.

This role requires at least 1 year of fiber/cable installation experience, a high school diploma or GED, and a flexible schedule. You will help recruit, train, and enforce safety and quality standards while delivering excellent

Qualifications

• Minimum of 1 year fiber optic or cable installation experience.
• Able to perform mandatory job site inspections to ensure employee compliance with safety policies and procedures.
• Must have a High School Diploma or GED.
• Ability to work a very flexible schedule.
• Fast-paced, time-sensitive environment experience.
• Handle multiple tasks and last-minute changes.
• Excellent customer service experience.
• Team player with supervisory experience a plus.
• Valid driver's license with at least 2 years of driving experience and a clean record.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas and communicate solutions to the Project Manager.
• Develop procedures to better organize the team/department.
• Assign duties, responsibilities, and scope of authority to technicians.
• Assist in recruitment and training efforts.
• Assist in warehousing and logistics support as needed.
• Establish, implement, and maintain operating standards and procedures for project reporting and documentation.
• Track employee performance, tool and vehicle assignments, and consumables via records.
• Perform quality control inspections and coaching.
• Interface with customers to resolve complaints and damages from installation work.
• Perform various field technician duties, including ladder work when necessary.
• Perform other duties as assigned.

Education

High School Diploma or GED

Job description

Prince Telecom LLC in the United States is seeking a Supervisor Telecom Construction Underground to lead a team of FTTH in-home and SMB installation technicians. You will mentor staff, coordinate scheduling, and support the Project Manager on large-scale fiber projects.

This role requires at least 1 year of fiber/cable installation experience, a high school diploma or GED, and a flexible schedule. You will help recruit, train, and enforce safety and quality standards while delivering excellent