Supervisor Telecom Construction Underground

Prince Telecom LLC; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

PTO, Parental Leave, Holidays

Insurance (medical, dental, vision, &

Life Insurance

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Pet insurance

Job summary

Prince Telecom LLC in the United States is seeking a Supervisor Telecom Construction Underground to lead a team of FTTH in-home and SMB installation technicians. You will mentor staff, coordinate scheduling, and support the Project Manager on large-scale fiber projects.

This role requires at least 1 year of fiber/cable installation experience, a high school diploma or GED, and a flexible schedule. You will help recruit, train, and enforce safety and quality standards while delivering excellent

Qualifications

• Minimum of 1 year fiber optic or cable installation experience.
• Able to perform mandatory job site inspections to ensure employee compliance with safety policies and procedures.
• Must have a High School Diploma or GED.
• Ability to work a very flexible schedule.
• Fast-paced, time-sensitive environment experience.
• Handle multiple tasks and last-minute changes.
• Excellent customer service experience.
• Team player with supervisory experience a plus.
• Valid driver's license with at least 2 years of driving experience and a clean record.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas and communicate solutions to the Project Manager.
• Develop procedures to better organize the team/department.
• Assign duties, responsibilities, and scope of authority to technicians.
• Assist in recruitment and training efforts.
• Assist in warehousing and logistics support as needed.
• Establish, implement, and maintain operating standards and procedures for project reporting and documentation.
• Track employee performance, tool and vehicle assignments, and consumables via records.
• Perform quality control inspections and coaching.
• Interface with customers to resolve complaints and damages from installation work.
• Perform various field technician duties, including ladder work when necessary.
• Perform other duties as assigned.

Education

High School Diploma or GED

Job description

Discover a more connected career

A national leader in the telecommunication industry is looking for a Supervisor Telecom Construction Underground to join our team. We provide experienced and reliable customer service professionals to the nation’s leading telecommunications providers! . As a leader, you will mentor, support, and grow your team as they connect America.

A national leader in the telecommunication industry is looking for a Supervisor Telecom Construction Underground to join our team. We provide experienced and reliable customer service professionals to the nation’s leading telecommunications providers! . As a leader, you will mentor, support, and grow your team as they connect America.

The Supervisor Telecom Construction Underground will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Project Manager with various large scale projects and tasks as needed and may potentially take the lead on upcoming projects as assigned by the customer.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What You’ll Do

• Supervise a team of FTTH in-home and SMB installation technicians
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas in the department and communicate problems and possible solutions to the Project Manager.
• Develop procedures and implement them to better organize the team/department.
• Assign duties, responsibilities, and scope of authority to technicians.
• Assist in recruitment and training efforts.
• Assist in warehousing and logistics support as needed to supplement the warehouse staff
• Establish, implement, and maintain operating standards and procedures for project reporting and documentation.
• Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents
• Perform quality control inspections to correct and coach any issues found
• Interface with customers to resolve complaints and damages resulting from installation work
• Perform various field technician duties as needed, including but not limited to, carrying and climbing a ladder when necessary.
• Perform other duties not listed here, as they arise, and as they are assigned to you.

What You’ll Need

• Minimum of 1 year fiber optic or cable installation experience.
• Able to perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.
• Have a high School Diploma or G.E.D.
• Ability to work a very flexible schedule.
• Must be able to work in a fast paced time sensitive environment
• Must be able to handle multiple tasks and last-minute changes
• Must have exceptional customer service experiences
• Must be a team player.
• Former supervisory experience a plus.
• Valid driver's license with minimum of 2 years driving experience and a good driving record.

Why grow your career with us

Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.