Underground Telecom Construction Supervisor (FTTH)

FALL CREEK FARM & NURSERY; Albuquerque (NM); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Parental Leave

Holidays

401(k) w/ Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Job summary

FALL CREEK FARM & NURSERY is seeking a Supervisor Telecom Construction Underground in Albuquerque, NM. You will supervise FTTH in-home and SMB installation technicians, coach staff, and coordinate daily job routing with dispatch, ensuring adequate staffing for projects.

You will also develop procedures, assign duties, assist recruitment, and support warehousing and reporting. The role emphasizes safety, timely execution, and quality control.

Qualifications

• Minimum 1 year fiber optic or cable installation experience.
• Must be able to perform mandatory job site inspections to ensure safety policies are followed.
• Must have a high School Diploma or GED.
• Be able to work a very flexible schedule.
• Experience working in a fast paced, time sensitive environment.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas and communicate solutions to the Project Manager.
• Develop procedures to better organize the team/department.
• Assign duties and scope of authority to technicians.
• Assist in recruitment and training efforts.
• Assist in warehousing and logistics support as needed.
• Establish, implement, and maintain operating standards and procedures for project reporting and documentation.
• Track employee performance and assets through spreadsheets and documents.
• Perform quality control inspections and coach issues.
• Interface with customers to resolve complaints and damages from installation work.
• Perform other duties as needed.

Skills

Team leadership

Communication

Problem solving

Education

High School Diploma or GED

Job description

FALL CREEK FARM & NURSERY is seeking a Supervisor Telecom Construction Underground in Albuquerque, NM. You will supervise FTTH in-home and SMB installation technicians, coach staff, and coordinate daily job routing with dispatch, ensuring adequate staffing for projects.

You will also develop procedures, assign duties, assist recruitment, and support warehousing and reporting. The role emphasizes safety, timely execution, and quality control.