Lead Front Office/Receptionist

Power Road Dental Care; Mesa (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k)

Six paid holidays

Jobley Bonus $75

Job summary

Power Road Dental Care in Mesa, AZ is seeking a friendly front office administrator to greet patients, answer calls, schedule appointments, and manage financials. This role requires at least 2 years in a front-office setting with dental software knowledge (Dentrix preferred), along with strong customer service and teamwork.

Competitive hourly pay and benefits offered. Join our busy dental clinic and help coordinate treatment plans, verify insurance, and maintain accurate patient records while

Qualifications

• Must have at least 2 years in a front office setting with knowledge of dental practice software (Dentrix preferred).
• Excellent customer service and communication skills.
• Experience with insurance verification, payments, and posting in patient ledger.
• Ability to schedule appointments and handle calls professionally.
• Team player who loves dentistry and supports the back office.

Responsibilities

• Professionally answer incoming calls and inquiries
• Greet patients enthusiastically and provide excellent service
• Schedule, confirm, and cancel appointments
• Coordinate treatment plans and present financial arrangements
• Verify insurance and submit claims
• Maintain accurate patient records
• Collect payments and post them in the ledger
• Demonstrate passion for dentistry in daily work

Skills

Customer service

Communication

Phone etiquette

Scheduling

Team player

Loves dentistry

Tools

Dentrix

Job description

Pay

• $21 - $25 per hour
• Competitive salary based on qualifications and experience.
• Six paid holidays
• 401(k).

Shift & Schedule

• Day shift
• Work Hours: Monday, Tuesday, Thursday: 6:30 AM - 5 PM; Wednesday: 7:30 AM - 7 PM; Friday: Off.
• Breaks: 60-minute meal break (not counted as work hours).
• Overtime: Overtime--rare and paid at 1.5x the regular hourly rate.
• Weekend Work: No weekend shifts required.
• Holiday Shifts: Pretty much just Presidents Day.

Requirements

• Must have at least 2 years in a front office setting, with knowledge of dental practice software, preferably Dentrix experience
• Great customer service, communication skills
• insurance verification
• collecting and posting payments in patient ledger, insurance payments, reconciling claims, etc.
• schedule patient appointments
• answer telephones in professional manner
• team player
• loves dentistry

Preferences

All tasks associated with the front office, dental office. This includes presenting treatment plans, co-pays, billing, communicating with the back office, etc.

Job Description

• Professionally answer incoming calls and inquiries
• Greet patients enthusiastically, providing excellent customer service
• Schedule appointments, confirmations, cancellations
• Coordinate treatment plans and present financial arrangements
• Insurance verification and claim submissions
• Maintain accurate patient records
• Collect money and post payments in ledger
• Love what you do

Benefits

• 401(k)

Jobley Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: Power Road Dental Care
• Location: 2500 S. Power Road Suite #102, Mesa, Arizona
• Type: Dental clinic
• Healthcare Services: Dental office

Opening Hours

• Monday: 8:00AM–5:00PM
• Tuesday: 8:00AM–5:00PM
• Wednesday: 8:00AM–5:00PM
• Thursday: 7:00AM–2:00PM
• Friday: 7:00AM–2:00PM
• Saturday: Closed
• Sunday: Closed

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