Front Office Assistant

Wolff Family Dentistry and Orthodontics; Queen Creek (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) options

Paid time off

Paid holidays

Referral bonus

Team environment

Growth opportunities

Job summary

Wolff Family Dentistry and Orthodontics in Queen Creek, AZ seeks a friendly Front Office Assistant to join our growing team. You are the first point of contact, welcoming patients and guiding them from check-in to checkout.

Responsibilities include scheduling, insurance verification, payments, and maintaining Dentrix records. The role offers a 4-day work week (Tue-Fri) with competitive pay and comprehensive benefits for a supportive team environment.

Qualifications

• 2-3 years of dental front office experience.
• Strong knowledge of dental insurance terminology and procedures.
• Proficiency with Dentrix software.

Responsibilities

• Welcome and check in patients with a warm, professional demeanor.
• Answer incoming calls and assist patients with scheduling needs.
• Verify insurance benefits and explain coverage details.
• Collect patient payments and update account information.
• Manage appointment scheduling and confirmations; maintain accurate patient records in Dentrix.
• Support a positive patient experience from check-in through checkout.

Skills

Dental front office

Customer service

Insurance knowledge

Phone etiquette

Tools

Dentrix

Job description

Overview

Wolff Family Dentistry & Orthodontics is looking for a friendly, service-driven Front Office Assistant to join our growing team in Queen Creek, AZ! If you enjoy building relationships, creating exceptional patient experiences, and being part of a supportive team culture, we'd love to meet you. As the first point of contact for our practice, you'll play a key role in helping patients feel welcomed, valued, and cared for from the moment they walk through our doors.

Schedule

• Full-time
• Enjoy a consistent 4-day work week: Tuesday through Friday

Responsibilities

• Welcome and check in patients with a warm, professional demeanor
• Answer incoming phone calls and assist patients with scheduling needs
• Verify insurance benefits and explain coverage details
• Collect patient payments and update account information
• Manage appointment scheduling and confirmationsMaintain accurate patient records in Dentrix
• Support a positive patient experience from check-in through checkout

Benefits

• Competitive pay: $20-$25 per hour, based on experience
• Medical, dental, vision, and life insurance
• Paid time off and paid holidays
• Traditional and Roth 401(k) options
• Employee referral bonus program
• Supportive team environment
• Growth and development opportunities

Qualifications

• 2-3 years of dental front office experience is required
• Must have a strong knowledge of dental insurance, terms, and procedures
• Knowledge of Dentrix software

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