Dental Front Desk Representative

Dentists of Scottsdale; Scottsdale (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Vision insurance

Ongoing training

Competitive Compensation

Job summary

A dental office in Scottsdale is looking for a Dental Front Desk Representative to welcome clients, manage appointments, and provide customer support. The ideal candidate should possess strong communication skills, multitasking abilities, and familiarity with computer-based systems. Join a friendly team focused on excellent patient care and service. Competitive compensation and benefits offered.

Qualifications

• Preferred experience as a receptionist or similar role for 2+ years.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiarity with computers and scheduling software.
• Excellent multi-tasking abilities.

Responsibilities

• Greet customers upon arrival for positive customer experience.
• Answer phone calls, texts, and schedule appointments.
• Assist clients with consent form paperwork.
• Maintain a clean and inviting environment.
• Provide general customer service throughout services.

Skills

Communication skills

Customer service orientation

Multi-tasking

Computer skills

Strong work ethic

Tools

Dentrix scheduling software

Clover Payment Processing

Mango Voice & Fax

Pearly Payments

Max Assist

Text App

Cherry & Care

Job description

Benefits

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Benefits/Perks
• Competitive Compensation
• 401k & Health Benefits
• Great team environment
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Dental Front Desk Representative to join the team at Dentists of Scottsdale. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, text patients from our texting platform, present treatment plans and collect payments. The ideal candidate has a cheerful disposition, excellent communication, reliable, on time, computer skills and is capable of multitasking. Willing to learn is a must!

You will be using these programs: Dentrix Dental Charting Program, Clover Payment Processing, Mango Voice & Fax, Pearly Payments, Max Assist, Text App, Cherry & Care, Credit financing options.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls, texts and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred but not required
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and Dentrix scheduling software
• Excellent multi-tasking skills