Lead Front-End Cashier & Customer Service Coach

Lowe's; Sinking Spring (Berks County); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's in the United States is seeking a Front End Associate to deliver exemplary customer service and support across checkout and store operations. You will help customers locate, demonstrate, and load merchandise while handling transactions accurately and following company policies.

The role requires basic computer skills and prior retail cashier experience. It is an on-site, full-time position with opportunities for growth within the store operations team.

Qualifications

• High school diploma or GED.
• 1 year retail cashier experience.
• Basic computer and retail technology experience.
• Ability to obtain sales-related licensure if required.

Responsibilities

• Provides SMART customer service at all times via Lowe's policies and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens and responds to questions, guiding customers through projects in-store.
• Communicates information on stock, special orders, features, warranties, and programs.
• Uses a cash register to process sales, returns, and refunds per guidelines.

Skills

Customer service

Cash handling

Sales

Communication

Teamwork

Education

High school diploma or GED

Tools

Cash register

Retail technology

Job description

Lowe's in the United States is seeking a Front End Associate to deliver exemplary customer service and support across checkout and store operations. You will help customers locate, demonstrate, and load merchandise while handling transactions accurately and following company policies.

The role requires basic computer skills and prior retail cashier experience. It is an on-site, full-time position with opportunities for growth within the store operations team.