Front-End Lead Cashier & Customer Experience

Lowe's; Akron (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's in the United States is seeking a customer service oriented associate. The role involves helping customers locate and load merchandise, answering product questions, and processing sales at the register.

Responsibilities include assisting with loading, price matching, and maintaining store safety and cleanliness. A high school diploma or GED plus retail cashier experience is preferred.

Qualifications

• High school diploma or GED or equivalent experience.
• Cashier experience in retail and basic computer usage required.
• Customer service and sales skills demonstrated in a store setting.
• Ability to handle transactions, refunds, and price matching as needed.
• Basic familiarity with store equipment and safety procedures.

Responsibilities

• Provide SMART customer service per Lowe's policies.
• Assist customers in locating, demonstrating, and loading merchandise.
• Answer questions and guide customers through projects.
• Process sales, returns, and refunds at the register.
• Handle loading tickets, orders, and price checks; maintain safety.
• Uphold housekeeping standards and protect store security.

Skills

Computer literacy

Retail cashier experience

Customer service

Sales knowledge

Problem solving

Education

High school diploma or GED

Tools

POS system (cash register)

CCTV surveillance system

Copiers / fax machines

Pagers / paging system

Cash recycler

Job description

Lowe's in the United States is seeking a customer service oriented associate. The role involves helping customers locate and load merchandise, answering product questions, and processing sales at the register.

Responsibilities include assisting with loading, price matching, and maintaining store safety and cleanliness. A high school diploma or GED plus retail cashier experience is preferred.