Lead Freight Operations Supervisor

FedEx Freight; Mills River, Northern (NC, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

FedEx Freight in Mills River, NC seeks a lead supervisor to guide teams, ensure on-time, damage-free shipments, and maintain high safety and quality standards.

You will plan daily manpower, assign tasks, monitor performance data, coach staff, and collaborate with partners to meet service levels while controlling costs.

The role requires a high school diploma, willingness to travel, strong communication, and knowledge of LTL, DOT rules, OSHA, NMFC; MS Office skills preferred.

Qualifications

• High school diploma or equivalent
• Must be able to travel as needed
• Good written, verbal and interpersonal communication skills
• Knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, preferred
• Able to work independently and as part of a team
• Multi-tasked oriented and possess good organizational skills
• Knowledge of Microsoft Office and Internet

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth
• Supervise and direct employee work with a focus on quality, customer deliverables and safety
• Plan daily manpower needs and set schedules to ensure timely delivery and pickup
• Communicate job assignments clearly and coordinate with all employees
• Monitor service freight and ensure cut time compliance
• Address opportunities to cut costs and improve efficiencies while maintaining safety
• Assist customers with rate quotes, claim information and appointments
• Monitor actual performance data and gather information for reporting
• Build relationships with business partners to meet service standards
• Identify freight moving at incorrect weight and classification
• Ensure OS&D is identified and processed properly
• Perform administrative functions as required
• Comply with laws/regulations and company policies
• Perform other duties as required

Skills

Leadership

Communication

Organizational skills

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet

Job description

FedEx Freight in Mills River, NC seeks a lead supervisor to guide teams, ensure on-time, damage-free shipments, and maintain high safety and quality standards.

You will plan daily manpower, assign tasks, monitor performance data, coach staff, and collaborate with partners to meet service levels while controlling costs.

The role requires a high school diploma, willingness to travel, strong communication, and knowledge of LTL, DOT rules, OSHA, NMFC; MS Office skills preferred.