Lead Food & Beverage Supervisor - Elevate Guest Experience

Stonebridge Companies; Boulder (CO); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Stonebridge Companies in Boulder, CO is seeking a Food and Beverage Supervisor to oversee daily restaurant operations, monitor staff performance, and ensure guest satisfaction while maintaining safety and brand standards.

This role requires at least 4 years of F&B experience, strong hospitality skills, and proficiency with POS and office software. You will lead shifts, train team members, handle guest feedback, and help drive profitable operations.

Qualifications

• Minimum of 4 years of related food and beverage experience.
• Ability to lead by example with exceptional hospitality and operational knowledge.
• Proficiency with basic computer and POS systems (Outlook/Word/Excel).
• Strong communication skills and the ability to respond to managers, guests, and clients.

Responsibilities

• Performs shift opening and closing duties according to the manager's checklist.
• Engages with guests, soliciting feedback and implementing service recovery when necessary.
• Ensures proper execution of revenue and check control procedures during the shift.
• Assists in selecting, training, and providing ongoing feedback to staff to meet brand and guest satisfaction standards.
• Utilizes schedules, floor plans, reservations, and daily checklists to run the shift efficiently.
• Conducts pre-shift meetings with staff to communicate specials, guest satisfaction scores, and service concerns.
• Resolves operational issues, such as call-outs, last-minute bookings, inventory shortages, and delayed ticket times.
• Monitors floor volume and assists with seating, serving, and kitchen communication to ensure adequate coverage.
• Maintains a safe and sanitary work environment for staff and guests.

Skills

Organizational skills

Multitasking

Guest service

Team development

Communication skills

Problem solving

Tools

POS system

Outlook

Word

Excel

Job description

Stonebridge Companies in Boulder, CO is seeking a Food and Beverage Supervisor to oversee daily restaurant operations, monitor staff performance, and ensure guest satisfaction while maintaining safety and brand standards.

This role requires at least 4 years of F&B experience, strong hospitality skills, and proficiency with POS and office software. You will lead shifts, train team members, handle guest feedback, and help drive profitable operations.