Food & Beverage Supervisor — Elevate Guest Experience

Stonebridge; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Wellness program

Life insurance

Disability coverage

Savings programs

Tuition assistance

Travel perks

Lodging perks

Job summary

Stonebridge in Dallas, Texas, is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations, ensuring service excellence, profitability, and compliance with liquor laws to deliver an exceptional guest experience.

The role requires 3+ years in food and beverage operations or a supervisory position, strong POS and cost-control skills, team leadership, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 3+ years of experience in food and beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in resolving guest complaints and maintaining high service standards.
• Ability to collaborate with different departments, such as front office and housekeeping.

Responsibilities

• Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards.
• Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
• Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
• Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
• Manages bartenders and room service staff, ensuring they are trained and meet service standards.
• Oversees room service orders to ensure timely and accurate delivery.
• Manages the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements.
• Handles customer complaints and ensures high service quality.
• Ensures compliance with hygiene, health, and safety standards.
• Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development.
• Circulates throughout the restaurant and bar, maintaining visibility with guests and staff.
• Conducts regular staff training and stays informed about industry trends for continuous improvement.

Skills

POS systems

Cost control

Inventory management

Customer service

Communication

Team leadership

Guest satisfaction

Multitasking

Collaboration

Tools

POS software

Menu costing software

Cash handling procedures

Job description

Stonebridge in Dallas, Texas, is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations, ensuring service excellence, profitability, and compliance with liquor laws to deliver an exceptional guest experience.

The role requires 3+ years in food and beverage operations or a supervisory position, strong POS and cost-control skills, team leadership, and the ability to manage multiple tasks in a fast-paced environment.