Lead Food & Beverage Supervisor

Doubletree by Hilton Orlando Airport; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Complimentary airport shuttle

Job summary

DoubleTree by Hilton Orlando Airport in Orlando, FL is seeking a hands-on Lead Food & Beverage Supervisor to bridge management and frontline staff and oversee restaurant, bar, room service, and banquets.

You will supervise operations, train and coach servers and bartenders, handle guest concerns, and drive profitability with upselling and events.

Qualifications

• High school diploma or GED required, hospitality degree preferred.
• Minimum 2+ years of progressive F&B supervision in a full-service hotel or high-volume venue.
• Active ServSafe and TIPS certifications preferred where applicable.
• Strong communication and guest-relations abilities with basic math and cash handling skills.

Responsibilities

• Supervise daily restaurant, bar, and banquet operations, with shift briefings and guest service focus.
• Train, mentor, schedule, and coach F&B staff to maintain a positive work environment.
• Monitor dining areas, address real-time guest complaints, and resolve issues promptly.
• Assist with inventory, stock levels, waste management, and cost-control measures.
• Enforce health, sanitation, and liquor compliance according to ServSafe/TIPS.

Skills

Communication

Problem solving

Cash handling

POS MICROS

Education

High school diploma or GED

Hospitality/Culinary degree preferred

Job description

Doubletree by Hilton Orlando Airport, Orlando, FL, US

The DoubleTree by Hilton Orlando Airport is hiring a Lead Food & Beverage Supervisor. The Hotel Lead Food & Beverage (F&B) Supervisor acts as a hands‑on frontline leader who bridges the gap between senior management and service staff, overseeing daily dining, bar, room service, or banqueting operations.

Shift Leadership & Operations: Supervise daily restaurant, bar, and banquet operations, conduct shift briefings, and ensure prompt, courteous guest service.

Team Guidance & Training: Train, mentor, schedule, and coach F&B servers, bartenders, and bussers to build a positive work environment.

Guest Relations: Monitor dining areas, handle real‑time guest complaints, and resolve service issues immediately to maintain high satisfaction scores.

Inventory & Cost Control: Assist with tracking stock levels, conducting inventory counts, managing waste, and implementing cost-control measures for labor and supplies.

Compliance & Safety: Enforce local health, sanitation, food safety, and liquor compliance laws (such as ServSafe, TIPS, or TABC standards).

Revenue Growth: Promote daily specials, upselling initiatives, and upcoming hotel events to maximize outlet profitability.

Education: High school diploma or GED required; a degree or diploma in Hospitality Management or Culinary Arts is preferred.

Experience: Typically 2+ years of progressive F&B or kitchen supervisory experience within a full-service hotel, resort, or high-volume restaurant.

Certifications: Food handler safety certification (e.g., ServSafe ) and responsible alcohol service certification (e.g., TIPS) where applicable.

Skills: Strong communication, problem‑solving, basic math/cash‑handling abilities, and familiarity with Point‑of‑Sale (POS) systems like MICROS.

Adjacent to Lee Vista Promenade, our hotel is five minutes from Orlando International Airport via a complimentary airport shuttle. We're 10 miles from downtown Orlando and within a half‑hour of Walt Disney World Resort, SeaWorld Orlando, and Universal Studios.