Food & Beverage Supervisor

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Matching 401(k)

Growth and development opportunities

Comprehensive medical, dental, and vis

Employee Assistance Program

Paid Time Off

Travel benefits, discounts, and free

Tuition reimbursement and continuing

Job summary

Holiday Inn Club Vacations Incorporated at Orange Lake Resort in Kissimmee, FL seeks an F&B Supervisor to oversee kitchen and service teams and ensure timely, accurate food orders in a fast-paced environment.

You will coordinate training, manage scheduling, and uphold guest service standards while working hands-on with POS systems and daily operations. Certifications such as TIPS and ServSafe are encouraged.

Qualifications

• Strong active listening and communication skills.
• Ability to lead, motivate, and engage a team.
• Proficient with POS systems and basic Microsoft Office tools.

Responsibilities

• Supervise, motivate, and engage team members, including training, scheduling, and directing both kitchen and service staff.
• Ensure timely and accurate placement of food orders.
• Enforce proper cash handling procedures and compliance with all related policies.
• Maintain a clean, safe work environment and ensure exceptional guest service.

Skills

Active listening

Communication skills

Team leadership

Guest service

Tools

POS systems

Microsoft PowerPoint

Microsoft Excel

Job description

Orange Lake Resort
Kissimmee, FL 34747, USA

Description

The F&B Supervisor supports daily restaurant operations by supervising and engaging kitchen and service team members, coordinating training and workflow, and ensuring orders are prepared accurately and timely. This role also supports line operations, maintains cash-handling standards, and helps deliver a high-quality guest experience in a fast-paced environment.

COMPANY BENEFITS

• Matching 401(k)
• Growth and development opportunities
• Comprehensive medical, dental, and vision coverage
• Employee Assistance Program
• Paid Time Off
• Travel benefits, discounts, and free vacations through our ClubGo Program
• Tuition reimbursement and continuing education support

ESSENTIAL DUTIES AND TASKS

• Supervise, motivate, and engage team members, including training, scheduling, and directing both kitchen and service staff
• Ensure timely and accurate placement of food orders
• Enforce proper cash handling procedures and compliance with all related policies
• Maintain a clean, safe work environment and ensure exceptional guest service

CERTIFICATES, LICENSES, REGISTRATIONS

• TIPS Certification
• ServSafe Certification

QUALIFICATIONS

• Strong active listening and communication skills
• Ability to lead, motivate, and engage a team
• Anticipates guest and property needs with a proactive approach
• Demonstrates excellent guest service skills
• Effectively handles guest inquiries and concerns
• Proficient with POS systems
• Working knowledge of Microsoft PowerPoint and Excel

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.