Lead Food and Beverage Supervisor

Doubletree-By-Hilton; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

DoubleTree by Hilton Orlando Airport is seeking a Lead Food & Beverage Supervisor to oversee daily restaurant, bar, room service, and banquet operations. You will supervise shifts, train and guide staff, handle guest relations, manage inventory and costs, ensure health and safety compliance, and drive revenue through promotions.

The role requires 2+ years of supervisory F&B experience in a hotel or high-volume venue, a ServSafe certification, and knowledge of MICROS POS systems.

Qualifications

• High school diploma or GED required; hospitality management or culinary arts degree preferred.
• 2+ years of progressive F&B or kitchen supervisory experience in a full-service hotel, resort, or high-volume restaurant.

Responsibilities

• Supervise daily restaurant, bar, and banquet operations and conduct shift briefings.
• Train, mentor, schedule, and coach F&B staff to foster a positive work environment.
• Monitor dining areas, address guest concerns, and maintain high satisfaction scores.
• Assist with inventory tracking, waste control, and cost-management for labor and supplies.
• Enforce local health, sanitation, and liquor compliance laws (ServSafe, TIPS, or TABC).
• Promote daily specials and events to maximize outlet profitability.

Skills

Strong communication

Problem-solving

Cash handling

MICROS POS

Education

High school diploma or GED

Hospitality Management or Culinary Arts degree preferred

Tools

MICROS POS

Job description

Doubletree by Hilton Orlando Airport, Orlando, FL, US

The DoubleTree by Hilton Orlando Airport is hiring a Lead Food & Beverage Supervisor. The Hotel Lead Food & Beverage (F&B) Supervisor acts as a hands‑on frontline leader who bridges the gap between senior management and service staff, overseeing daily dining, bar, room service, or banqueting operations.

Shift Leadership & Operations: Supervise daily restaurant, bar, and banquet operations, conduct shift briefings, and ensure prompt, courteous guest service.

Team Guidance & Training: Train, mentor, schedule, and coach F&B servers, bartenders, and bussers to build a positive work environment.

Guest Relations: Monitor dining areas, handle real‑time guest complaints, and resolve service issues immediately to maintain high satisfaction scores.

Inventory & Cost Control: Assist with tracking stock levels, conducting inventory counts, managing waste, and implementing cost-control measures for labor and supplies.

Compliance & Safety: Enforce local health, sanitation, food safety, and liquor compliance laws (such as ServSafe, TIPS, or TABC standards).

Revenue Growth: Promote daily specials, upselling initiatives, and upcoming hotel events to maximize outlet profitability.

Education: High school diploma or GED required; a degree or diploma in Hospitality Management or Culinary Arts is preferred.

Experience: Typically 2+ years of progressive F&B or kitchen supervisory experience within a full-service hotel, resort, or high-volume restaurant.

Certifications: Food handler safety certification (e.g., ServSafe ) and responsible alcohol service certification (e.g., TIPS) where applicable.

Skills: Strong communication, problem‑solving, basic math/cash‑handling abilities, and familiarity with Point‑of‑Sale (POS) systems like MICROS.

Adjacent to Lee Vista Promenade, our hotel is five minutes from Orlando International Airport via a complimentary airport shuttle. We're 10 miles from downtown Orlando and within a half‑hour of Walt Disney World Resort, SeaWorld Orlando, and Universal Studios.