Lead Fire & Contents Restoration Technician

ServiceMaster CDR; Akron (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

ServiceMaster CDR in Akron, OH is seeking a Lead Fire & Contents Restoration Technician to join our elite team. You will perform full fire and smoke damage restoration, manage job progress, and coordinate with homeowners, managers, and adjusters to ensure top-quality service.

You will use advanced restoration equipment and software, train on cutting-edge techniques, and contribute to a supportive culture with strong career paths and community impact.

Qualifications

• Experience in fire or smoke damage restoration (residential or commercial).
• Strong work ethic, dependability, and a positive attitude.
• Solid customer service and communication skills.
• Able to lift 50 lbs and work in confined spaces; PPE use required.
• Valid driver's license with clean driving record.
• Tech-savvy and able to use mobile devices and job-tracking software.
• IICRC FSRT & OCT certification is a plus (or willingness to obtain).

Responsibilities

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal.
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents.
• Operate restoration tools and equipment, ensuring proper use and care.
• Document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365).
• Work with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery.
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized.
• Participate in on-call rotations and respond to emergency situations as needed.

Skills

Customer service

Communication skills

Tech-savvy

Lift 50 lbs

Valid driver's license

PPE use

IICRC FSRT & OCT (bonus)

Job description

ServiceMaster CDR in Akron, OH is seeking a Lead Fire & Contents Restoration Technician to join our elite team. You will perform full fire and smoke damage restoration, manage job progress, and coordinate with homeowners, managers, and adjusters to ensure top-quality service.

You will use advanced restoration equipment and software, train on cutting-edge techniques, and contribute to a supportive culture with strong career paths and community impact.