Fire & Contents Restoration Technician – Make a Difference

ServiceMaster CDR; Northwood (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

ServiceMaster CDR is seeking an experienced Fire & Contents Restoration Technician to join our elite team in Ohio. This full-time role involves hands-on restoration work, documentation, and coordination with homeowners, managers, and insurers to restore both property and lives.

You will operate restoration tools, maintain safety standards, and participate in on-call rotations. Certifications such as IICRC FSRT/OCT are a plus and dependability is essential for success.

Qualifications

• Experience in fire or smoke damage restoration (residential or commercial).
• Strong customer service and communication skills.
• Willingness to obtain IICRC FSRT and OCT certifications if not already held.

Responsibilities

• Perform all aspects of fire and smoke damage restoration including demolition, cleaning, contents handling and debris removal.
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents.
• Operate restoration tools and equipment with proper care and safety.
• Document job progress, inventory and customer interactions using restoration software (Contents Track, iCAT, Restore 365).
• Coordinate with homeowners, property managers, insurance adjusters and project leads for quality service delivery.
• Maintain a clean, safe worksite and keep vehicles and equipment organized.
• Participate in on-call rotations and respond to emergencies as needed.

Skills

Hands-on restoration experience

Strong work ethic

Customer service skills

Ability to lift 50 lbs

Valid driver’s license

Tech-savvy

IICRC FSRT certification

IICRC OCT certification

Tools

Contents Track

iCAT

Restore 365

Job description

ServiceMaster CDR is seeking an experienced Fire & Contents Restoration Technician to join our elite team in Ohio. This full-time role involves hands-on restoration work, documentation, and coordination with homeowners, managers, and insurers to restore both property and lives.

You will operate restoration tools, maintain safety standards, and participate in on-call rotations. Certifications such as IICRC FSRT/OCT are a plus and dependability is essential for success.