Fire Restoration Technician I: Impact, Training & Growth

ServiceMaster CDR; Akron (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Career advancement

Training & development

Supportive leadership

Job summary

ServiceMaster CDR in Akron, OH, is hiring a Fire & Contents Restoration Technician to join our elite team. You’ll perform fire and smoke damage restoration, handle contents cleaning, and document progress with our restoration software. We value hands-on experience, reliability, and strong customer service as you help families recover.

We offer competitive pay, clear career paths, comprehensive training, and a supportive leadership team in a nationally recognized company.

Qualifications

• Hands-on experience in fire or smoke damage restoration (residential or commercial).
• Strong work ethic, dependability, and a positive attitude.
• Excellent customer service and communication skills.
• Ability to lift 50 lbs and work in confined spaces; wear PPE as required.
• Valid driver’s license with a clean driving record.
• Tech-savvy and able to learn mobile devices and job-tracking software.
• IICRC FSRT & OCT certifications are a plus, or willingness to obtain.

Responsibilities

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on-call rotations and respond to emergency situations as needed

Skills

Hands-on restoration

Strong work ethic

Customer service

Lift 50 lbs / PPE

Driver's license

Tech-savvy

IICRC FSRT & OCT certs

Tools

Contents Track

iCAT

Restore 365

Job description

ServiceMaster CDR in Akron, OH, is hiring a Fire & Contents Restoration Technician to join our elite team. You’ll perform fire and smoke damage restoration, handle contents cleaning, and document progress with our restoration software. We value hands-on experience, reliability, and strong customer service as you help families recover.

We offer competitive pay, clear career paths, comprehensive training, and a supportive leadership team in a nationally recognized company.