Lead, Financial Aid Counseling & Student Support

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 49,000 - 53,000; Full time

Job summary

University of North Carolina at Chapel Hill seeks an Assistant Director for Financial Aid Counseling to provide student-focused guidance through the financial aid process on campus and via remote platforms.

The role emphasizes counseling, enrollment scenarios, emergency determinations, and collaboration with the Office of Scholarships and Student Aid to strengthen outreach and program support.

Qualifications

• Strong verbal and written communication skills.
• Experience delivering high-quality service in a high volume, fast-paced office environment.
• Proficiency with MS-Office.

Responsibilities

• Counsel students on financial aid processes both on-site and remotely.
• Advise on enrollment scenarios and emergency determinations.
• Support leadership and participate in team initiatives.

Skills

Communication skills

MS Office proficiency

Customer service

Education

Bachelor's degree

Job description

University of North Carolina at Chapel Hill seeks an Assistant Director for Financial Aid Counseling to provide student-focused guidance through the financial aid process on campus and via remote platforms.

The role emphasizes counseling, enrollment scenarios, emergency determinations, and collaboration with the Office of Scholarships and Student Aid to strengthen outreach and program support.