Strategic Assistant Director, Financial Aid Counseling

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Exclusive perks: discounts on local 1

Job summary

University of North Carolina at Chapel Hill seeks an Assistant Director for Financial Aid Counseling to lead student-focused guidance through the financial aid process and coordinate outreach across campus and community.

The role requires strong communication, a Bachelor’s degree, and proven ability to deliver high-volume service; responsibilities include aid applications, verification, and special circumstances with 25% programmatic support for the Office of Scholarships and Student Aid.

Qualifications

• Bachelor’s degree from an accredited institution.
• Strong verbal and written communication skills.
• Experience delivering high-quality service in a fast-paced office.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Counsel students through the financial aid process and provide outreach.
• Advise on aid applications, verification and special circumstances.
• Guide enrollment scenarios and provide timely decisions to students.
• Support programmatic work in one or more functional areas (≈25%).
• Collaborate with leadership and campus partners to promote student success.
• Uphold institutional and federal financial aid policies.

Skills

Verbal communication

Written communication

Customer service

Multitasking

MS-Office

Education

Bachelor's degree

Tools

MS-Office

Job description

University of North Carolina at Chapel Hill seeks an Assistant Director for Financial Aid Counseling to lead student-focused guidance through the financial aid process and coordinate outreach across campus and community.

The role requires strong communication, a Bachelor’s degree, and proven ability to deliver high-volume service; responsibilities include aid applications, verification, and special circumstances with 25% programmatic support for the Office of Scholarships and Student Aid.