Lead Field Supervisor, Underground Utility Locating

N&S LOCATING SERVICES d.b.a. S&N; Greensboro (NC); Presencial; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Paycom - ATS in Greensboro, NC is seeking a Field Supervisor to oversee a team of Locate Technicians, ensuring safety, accuracy, and efficiency in underground utility locating operations.

You will manage daily workload, ticket flow, field quality, training, and customer service while coordinating with field technicians, operations leadership, and customers. Travel across service areas is required; strong leadership and communication are essential.

Formación

• 5+ years' experience in all facets of facility locating.
• Proven ability to lead, coach, and supervise field-based locate technicians.
• Willing to travel between service areas and provide field support.
• Excellent customer service skills.
• Integrity, reliability, and strong professional judgment.

Responsabilidades

• Supervises, trains, and develops underground utility locate technicians.
• Manages daily ticket routing, workload, and technician productivity.
• Supports trouble locates, projects, designer tickets, and escalated locating requests.
• Conducts locate quality, field safety, vehicle, and maintenance audits.
• Addresses performance issues and administers discipline in accordance with company policy.
• Responds to customer concerns and communicates operational expectations to the locate team.
• Provides field and after-hours support as needed.
• Performs other related duties as assigned.

Conocimientos

Leadership

Communication

Organizational skills

Problem-solving

Excel

Locate management systems

Herramientas

Locate management systems

Descripción del empleo

Paycom - ATS in Greensboro, NC is seeking a Field Supervisor to oversee a team of Locate Technicians, ensuring safety, accuracy, and efficiency in underground utility locating operations.

You will manage daily workload, ticket flow, field quality, training, and customer service while coordinating with field technicians, operations leadership, and customers. Travel across service areas is required; strong leadership and communication are essential.