Lead Field Service Technician — On-site & Mentorship

Honeywell Technologies; Milwaukee (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Honeywell Technologies is seeking a Lead Field Service Technician to oversee field service activities at customer sites in Milwaukee, WI, on-site. You will lead installation, maintenance, and repair actions, while guiding junior technicians and ensuring compliance with safety and quality standards.

The role emphasizes delivering high-quality service, collaborating with internal teams, and reporting on performance metrics to drive operational excellence in Honeywell’s field service operations.

Qualifications

• NICET 1/2 Certification is required.
• 6 years of programming experience using Verifier or similar software.
• 6 years of experience in field service or technical support roles.
• 6 years of troubleshooting and resolving complex technical issues.
• 6 years of experience using diagnostic tools and service management software.

Responsibilities

• Lead and perform complex field service tasks including installation, maintenance, and repair of Honeywell products and systems.
• Provide technical guidance and mentorship to junior field service technicians to enhance team performance and skills.
• Ensure compliance with company policies, safety regulations, and quality standards during all field service activities.
• Collaborate with internal teams and customers to resolve technical issues and improve service delivery.
• Document service activities accurately and report on service performance metrics.

Skills

Leadership experience

Troubleshooting

Mentorship

Customer focus

Education

Associate’s or Bachelor’s degree in Engineering

Tools

Verifier software

Job description

Honeywell Technologies is seeking a Lead Field Service Technician to oversee field service activities at customer sites in Milwaukee, WI, on-site. You will lead installation, maintenance, and repair actions, while guiding junior technicians and ensuring compliance with safety and quality standards.

The role emphasizes delivering high-quality service, collaborating with internal teams, and reporting on performance metrics to drive operational excellence in Honeywell’s field service operations.